GDPR & Privacy SEMIC Distribution

Privacy Policy

1. Privacy Statement

This statement defines how we collect, use, store, and transmit information collected from our customers, prospects, suppliers, and users of the website: www.semic-distribution.com

This privacy statement applies to the website, our social networks, and all products and services offered by SEMIC.

In this way, we can complete the information we exchange together and inform you of your rights regarding the use of your data.

2. What personal data do we collect about you?

2.1 We collect personal data that you provide to us, for example by filling out a contact form, registering for an account, using interactive features, subscribing to a service, participating in a marketing promotion, ordering a product or service, requesting information and/or materials, or participating in surveys. Such personal data may consist of:

  • contact information (e.g., name, postal address, email address, and mobile or other telephone number);
  • purchase and transaction information;
  • payment information (such as your payment card number, expiration date, authorization number or security code, shipping and billing address);
  • customer service information (such as inquiries addressed to customer service, comments, and repair history);
  • a username and password;
  • information regarding your personal or professional interests, date of birth, marital status, demographic data, as well as your experiences with our products and contact preferences;
  • photographs, comments, and other content you provide;
  • contact information you provide regarding friends or other people you would like us to contact; and
  • information we may obtain from our third-party service providers.

2.2. We collect metadata, including details regarding your visits to the Website, such as traffic data, location data, IP address, browser information, session data, your preferences, settings, weblogs, and other communication data, which we monitor during your interaction with the Website.

3. On what basis do we process your personal data?

3.1. We process your personal data for the purposes indicated or for purposes obvious at the time of collection and

  • to which you have consented, for example by checking a box; or for which we are required under applicable laws, e.g., to comply with data retention requirements regarding data relevant to financial reporting; or
  • which are necessary for the performance of a contract, for example when you order items; or
  • for which we rely on other legitimate interests, which include:
    • collecting market intelligence, promoting products and services, communicating with you, and proposing tailored offers for you;
    • delivering and improving our products and services;
    • managing relationships with consumers, customers, vendors, and others, sharing information with internal stakeholders, implementing security procedures, and planning and allocating resources and budget;
    • monitoring, detecting, and protecting the organization, its systems, networks, infrastructure, computers, information, intellectual property, and other rights against malicious intrusions, unauthorized access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage, and cyberattacks;
    • protecting and developing industry standards; sharing information regarding individuals or concerns that could have a negative or harmful impact; and observing industry best practices; or
    • complying with industry standards, regulatory requirements, and other requirements related to fraud prevention and anti-money laundering.

4. For what purposes do we process your personal data?

4.1. We process your personal data for the following purposes:

4.1.1. If you fill out a contact form providing your name, email address, telephone number, preferences, etc., we use your data to answer your questions, to send you information, or to perform other tasks at your request.

4.1.2. If you open an account with us, we process the data required for opening the account, such as your name, address, email address, password, profile image, third-party account data (if you register through your Facebook account, for example), etc., to allow your registration and the management of your account.

4.1.3. If you use our interactive features, we process the data required for you to use these features and manage their use, e.g., by including your name and email address in a ranking and sending you updates regarding online games in which you participated.

4.1.4. If you are already a customer, we may send you advertisements for our products and services using, for example, your name and postal address.

4.1.5. If you subscribe to a service such as our newsletter by providing your email address and name, we then use this data to send you our newsletter.

4.1.6. If you participate in a marketing promotion, we then use the data we request from you to allow your participation, for example, to manage your invitation to an event or to determine and contact the winner of a contest.

4.1.7. If you order a product, material, or service, we must possess and process the data necessary for the execution of your order, such as your name, telephone number, shipping address, credit card information, email address, etc., e.g., to confirm your order, process your payment, verify credit rating, deliver ordered items, and contact you for delivery.

4.1.8. If you respond to one of our surveys and provide us with personal data such as your name, age, profession, etc., we use this data to analyze the survey results and draw conclusions.

4.1.9. If you consent, upon request, to receive commercial information, we then use your data to send you promotional material and other communications, to communicate with you regarding your participation in special events, contests, sweepstakes, programs, offers, surveys, and market research and manage that participation, to provide you with advertisements for our products and services, to adapt your use of the Website, your shopping experience, and communications according to your preferences and our terms.

If you interact with us on third-party social networks, we process the related data on these networks (our interactions with you on a third-party social network will be subject to the privacy policies and terms of use of the social network in question).

We also process your personal data in order to comply with and implement applicable legal requirements, our Terms of Use, relevant industry standards, contractual obligations, and our policies.

4.2. We may process your personal data in a centralized system to improve your brand experience by tailoring our marketing and communication efforts, to make them as relevant and useful to you as possible (profiling); for this purpose, we may process, compare, and enrich your personal data with data received from your interaction with us or third parties. For example, if you tell us your age, income, hobbies, or travel activities, we may compare this data with your purchasing behavior and other information obtained from you to present you with offers, invitations, or promotions that we deem particularly compatible with your interests.

4.3. We process the metadata we collect from you to improve our Website, analyze traffic trends and Website usage, for targeted marketing operations, with the aim of developing and analyzing statistical and demographic data or to optimize our online presence as well as our commercial efforts.

5. To whom do we disclose and transfer your personal data?

We may disclose your personal data to the following recipients or categories of recipients so that they use the data for their own account and under their own control (data controllers):

5.1. Our parent company Semic Distribution.

We may disclose your personal data to the following recipients or categories of recipients acting on our behalf and/or as partners (processors), to the extent necessary for the performance of the obligations incumbent upon them, who are contractually bound to respect an adequate level of data protection when processing your personal data (e.g., to execute orders, deliver packages, process credit card payments, provide customer service, send mail and emails, store and process data, host websites, remove repetitive data from our customer lists, analyze data, provide marketing assistance, conduct customer satisfaction surveys, provide tailored advertising content);

5.1.2 Our data processing center in France;

5.1.3. Our third-party service providers.

5.2. We may disclose your personal data to an acquirer if Semic Distribution or substantially all of its assets are acquired by a third party, in which case the personal data Semic Distribution holds about its customers will be part of the transferred assets.

5.3 We may disclose your personal data if we are under an obligation to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Semic Distribution or any member of Semic Distribution, our customers, or others. This includes exchanging data with other companies and organizations for fraud protection and credit risk reduction purposes.

5.4 We may transfer your personal data internationally, including to countries that are not considered to offer an adequate level of data protection through the relevant regulatory bodies, for example to countries not considered as such by the European Commission. In this case, we ensure the adequate protection of your personal data by ensuring that recipients subscribe to binding contractual obligations consistent with applicable standards approved by the relevant regulatory bodies or through other safeguards, including self-certifications approved by the competent regulatory bodies. You can contact us to obtain a copy of the safeguards, contractual and otherwise, put in place (see section below).

This Website may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these sites, please note that they have their own privacy policies and that we decline all responsibility in this regard. Please check these privacy policies before providing any personal data to these sites.

6. How long do we process your personal data?

We process your personal data:

  • until you revoke your consent for future processing, for example by unsubscribing from our newsletter or deleting the account opened with us;
  • until we are sure you are satisfied after you have approached us, e.g., to order a catalog, request information, arrange an appointment, or make a reservation, etc., within the limit, however, of twelve (12) months after the last contact, unless we can rely on another reason, we have informed you otherwise, or you have given us your consent for a longer data retention period;
  • in connection with a purchase or customer service transaction made by you, until the transaction is completed, plus at least the warranty period, to which we may add a grace period in your favor, unless we can rely on another reason, we have informed you otherwise, or you have given us your consent for a longer data retention period;
  • as long as you remain our business partner, plus ten years, unless we can rely on another reason, we have informed you otherwise, or you have given us your consent for a longer data retention period;
  • as long as the law requires us to, e.g., under data retention obligations based on accounting or tax legislation and regulations.

7. Why do we need your personal data?

If you wish to enter into a contract with us, e.g., if you order items or services, we are obliged to ask you for a certain amount of personal information to allow you to conclude this contract, e.g., your name, shipping address, place of residence, payment information, or contact details. Should you decide not to provide us with the requested information, we would be unable to conclude this contract with you.

8. What are your rights?

8.1. You have the right:

  • to request access to your personal data, their rectification or deletion;
  • to ask us to restrict the processing of your personal data, in particular to object to the processing of your personal data for direct marketing purposes; and
  • to ask us to provide you or any other person or entity designated by you with a digital file of your personal data (data portability).

You may withdraw your consent authorizing us to process your personal data for the indicated purposes at any time.

In order to exercise the aforementioned rights, you may contact us according to the terms described in the following point.

You also have the right to file a complaint with the competent authority.

SEMIC DISTRIBUTION © 2026
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